Retail Teams

Real human connections, real results

We know that excellent customer experiences lead to growth. But we like to take things one step further – using our expertise to craft genuine relationships with customers so that they’ll want to keep coming back for more. Or, as we call them, Customers for Life.

With Stellar retail teams, we’ll place your products directly in front of customers, wherever they shop. From engaging physical brand stores to online events, our passionate product experts fully integrate with your brand – they’ll look like you, talk like you and turn maybes into yes’s.

Give your customers engaging experiences that promote trust and unlock genuine results.

Setting up a successful brand store, whether that’s online or physical, requires a dedicated space – as well as dedicated product experts. At Stellar, we can handle your entire D2C strategy with expertly trained retail teams from hiring first-class talent to setting up your very own personalised brand store. Our omnichannel capabilities mean that your products get shown to your customers, wherever they shop.

From demoing your high-ticket products to guiding customers through their purchasing journey, our retail teams use their vast skill sets to generate real human connections in your physical brand stores – and create fresh and engaging virtual content that makes you stand out. With passion and professionalism, we’ll help you make a lasting impression, leading to increased lifetime order value (LOV) for every customer.

We put fully-trained product experts in your third-party installations so you can level up your proposition to sell more, boost average order value and create repeat customers.

We’ll help you engage directly with your customers, giving them access to live advice and demonstrations, whether that’s in person or online. Say goodbye to boring shopping experiences. Say hello to the ‘personal shopping’ experience, delivered the Stellar way.

• Support from real product experts to aid decision-making and conversion.
• Bring the D2C experience to third-party retail, building deeper customer relationships.
• Turn transactional commerce into experience commerce.
• Partnerships in 18 major retailers across Europe.

Whether they are looking for live shopping events or on-demand content, our teams are specifically trained to work virtually, bringing the in-store feeling online.

We attract new audiences through diverse social selling campaigns – like running award-winning TikTok shopping events or running live broadcasted events from Samsung KX – helping you drive ROI with talented experts, presenters and personalities.