Your end-to-end solution to turn transactional e-commerce into experience e-commerce.
21xE-commerce conversion rates
70%Increase spend via live shopping
81%Research before buying in-store
D2CReal human connections
1 in 4Customers returning to shop
LiveShopping with real product experts
Staffed by fully-trained product experts, you can level up your proposition to sell more, boost average order value and create repeat customers. We help you engage directly with site traffic, giving them access to live advice, demonstrations and shoppable masterclasses in one click.
Say goodbye to boring web shopping. Say hello to the ‘personal shopping’ experience, delivered virtually.
We will recruit, train and manage a dedicated team of product experts to help you sell more. Whether shoppers connect live via messaging or video shopping, we’ll be there to offer advice, provide inspiration and get them to checkout.
Your web visitors can easily interact with pre-defined prompts, initiating engagement from our product experts. If a quick message exchange doesn’t do the trick, we’ll video chat customers to our studio where we can provide in-depth advice and product demonstrations to provide comfort, support and confidence in the purchase.
We unlocked new channels with Sage Appliances to create untapped revenue opportunities. Designed and run by Stellar, Sage Studios is a versatile brand space dedicated to virtual shopping.
From there, our multilingual virtual product experts supercharge conversion, create unique content for social commerce, run masterclasses and host new product launches for our global retail partner.
“The reality is that we just don’t know where, when or how consumers want to engage with us – Stellar gets us connected to consumers across a multitude of platforms, be it in-store, our site, retailer sites, live masterclasses, TikTok and whatever the next platform is that pops up tomorrow. Most importantly Stellar controls a consistent and well practiced narrative across all touch points.”
David Gubbin, President EMEA, Sage Appliances
We have a proven track record of delivering quality D2C, virtual and omnichannel experiences for brands directly and in global retailers. We have brought creativity, expertise and data-driven insights to build something unique for their customers, increasing retention and consistently delivering ROI.