Creating a brand experience that resonates
Any brand can create an event, but not everyone can deliver a true experience for their customers. In order to make the most of your investment, you need to create something that resonates – sticking in the minds of your customers for years to come! That’s where a bespoke experiential staffing agency comes in.
Our research and experience show that customers respond to personal engagement that answers their specific questions and meets their needs – and that can only be achieved with people power. That’s why we invest in the right people for your brand, guaranteeing that your event becomes an experience for everyone.
Introducing the best experiential staff
We pride ourselves on keeping one of the best experiential staffing books in the industry, covering all of the skills you need to deliver world-class experiences. To join our team, staff need three core skills: personality, professionalism and cooperation. These are the fundamentals of being a successful member of Stellar’s team, and we expect nothing less.
Our experiential staffing agency experience has taught us that the best people are outgoing and friendly, as well as empathetic to your customers’ needs. They require an impeccable work ethic to work long hours in different environments and still give 100% to the experience. These attributes are not always easy to get, which is why we invest heavily in training to make sure each and every one of your staff members is equipped with the skills they need to perform.
Performance management and development
At Stellar, we are incredibly selective about the experiential staff that we add to our book. This has helped us create a community of loyal Stellar staff who have the opportunity to learn and grow in their role with us. Every member of experiential staff is graded by their manager after each job, and given ongoing training. And our mystery shop programme ensures we can spot and address any improvement requirements quickly.